The hr answer book pdf free download






















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Access-restricted-item true Addeddate There are no reviews yet. Be the first one to write a review. Books for People with Print Disabilities. Classical Approach Under this approach, the job is designed in the basis of organizational requirements.

Its purpose is to simplify the tasks and break them down into small work units. The primary focus of this approach is planning, standardizing and improving human effort at work in order to optimize organizational productivity.

Under it, jobs are designed according to individual needs and organizational requirements. Furthermore, this approach considers both job-related technical systems as well as accompanying social forces of the job. The technical and social aspects of job are analyzed in order to create jobs which have supportive relationship. Behavioural Approach Behavioural approach is concerned with behavioural factors such as: autonomy, variety, task identity, task significance, feedback mechanism etc.

It means the above mentioned behavioural factors are analyzed and considered while designing the jobs under this approach. Concept And Meaning Of Job Analysis Job analysis collects and analyses the information related to jobs and various aspects of jobs. Job analysis is a process of gathering or collecting information relating to job description and job satisfaction. It is the systematic process of gathering and organizing the information relating to various aspects of job, which describes the job contents and minimum job requirements in terms of skills, efforts, responsibilities and working conditions.

Objectives Of Job Analysis Job Description Job description is a job profile which describes the contents, environment and condition of jobs. It provides information relating to activities and duties to be performed in a job.

It differentiate one job from another by introducing unique characteristics of each job. Job Specification It includes the information relating to the requirements of skills and abilities to perform a specific task. The job specification statement identifies the knowledge, skills, abilities needed to perform that task effectively. Job Evaluation Job analysis also provides required information which are necessary for evaluating the worthiness of jobs.

After the preparation of job description and job specification statements, it assists for the evaluation of actual performance against the predetermined standard. Job evaluation is the rating of job in an organization which attempts to compare the relative intrinsic value of each job and forms a job hierarchy. Job specification is prepared along with job description statement to explain the minimum acceptable human qualities necessary to perform the task effectively.

It specifies the physical, psychological, personal, social and behavioural characteristics of each job-holder. Recruitment is a process of identifying and preparing potential candidates to fill the application form. Recruitment may be defined as a process of bringing right people for right position, at the right time to perform organizational activities in order to achieve the objectives.

Communicating The Information The potential candidates are informed about vacancy announcement. Receiving Application Recruitment process ends receiving the application forms dropped by different applicants who are interested to apply for a job. It provides a pool of candidates for selection. Internal Sources And Methods Of Recruitment Internal sources refer to recruiting employees from within the organization.

Promotions It refers to promoting or upgrading an employee who is already existed in the pay roll and contributed for organizational performance. Transfers Under it, employees are internally recruited through transfer from one work place to another. Recalling of laid-off employees. Methods Of External Recruitment External recruitment is concerned with generating a pool of qualified candidates from outside of the organisation. Direct Recruitment Direct recruitment refers to a process of recruiting qualified candidates from external sources by placing a notice of vacancy in an organization's notice board.

Casual Callers This method of recruitment is concerned with using previously applied candidates as a source of recruitment. Advertising Advertising is one of the most common and popular methods of external recruitment under which the job vacancy is announced through different print and electronic media 4. Employment Agencies Employment agencies run by private, public or government sectors are regarded as an important source of recruitment for unskilled, semi-skilled and skilled jobs.

Schools, Colleges And Universities It is also known as campus recruitment. Under this method of external recruitment, educational institutions such as schools, colleges and universities offer opportunities for recruiting fresh candidates.

Labour Contractors Labour contractors are an important source of recruitment under which workers are recruited through contractors. Recommendations Under this method of external recruitment, applicants are introduced by friends and relatives. Advantages Of External Recruitment 1. Wider Choice 2.

Qualified Personnel 3. Fresh Talent 4. Competitive Spirit 5. Widens opportunity for all. The process of selection provides an employment opportunity to the persons who possess the abilities and qualifications to perform a specific job. It is used to assess the ability, aptitude and personality of prospective candidates.

Selection test is conducted in order to select a right person for the right job who will be capable of performing organizational activities if hired. Types Of Selection Tests 1. And, you may also state some situations how much that weakness has caused you difficulties. Question 7: What do co-workers say about you? Sample 1. Be prepared with a quote or two from co-workers.

Either a specific statement or a paraphrase will work. Jill Clark, a co-worker at Smith Company, always said I was the hardest workers she had ever known. It is as powerful as Jill having said it at the interview herself. Sample 2 My co-workers always admit that I am good team player by providing suitable advices at the right time.

They also add that I have a balance between good stress and bad stress. Sample 3 I am a highly respected professional amoungst my co-workers and client group, a team player, humourous — can turn the worst seniorio into a fun learning session, dedicated, organized and efficient and trusted individual. Question 8: Are you applying for other jobs? Sample answers Of course, I am. I am looking for the best place to apply my abilities, and so far this place looks excellent.

Question 9: What do you know about our organization? This question is one reason to do some research on the organization before the interview. Find out where they have been and where they are going. What are the current issues and who are the major players? I heard that in this organization i can gain knowledge and good atmosphere. It has a good Environment, We feel good working in companies, which has good growth in the IT Industries. This Organization has all the qualities like good growth, good Environment, maintaining a best level in the IT Industries, etc.

Question What kind of salary are you looking for? Tips for this question: A loaded question. A nasty little game that you will probably lose if you answer first. So, do not answer it. Can you tell me the range for this position? In most cases, the interviewer, taken off guard, will tell you. If not, say that it can depend on the details of the job. What matters is you are providing me given i clear this interview with the kind of work I have always wanted to do and the kind of work environment too.

Question How long would you expect to work for us if hired? That demonstrates my loyalty. So, as long as the work is challenging, and I will have growth and training potential, I will be happy to work here.

So the answer to your question is, until you catch on. Question Do you know anyone who works for us? Answer tips: Be aware of the policy on relatives working for the organization. This can affect your answer even though they asked about friends not relatives. Be careful to mention a friend only if they have good records in the company. This question deals with your ability to sell yourself. Think of yourself as the product. Why should the customer buy?

Answer samples 1. I realize that there are many other college students who have the ability to do this job. I also have that ability. But I also bring an additional quality that makes me the very best person for the job—my attitude for excellence. Not just giving lip service to excellence but putting every part of myself into achieving it. You cannot win. Question What are you looking for in a job? Answer Tips In this questions, they want to know what motivates you.

Be careful not to let the panel think the only reason you want the job is because it is more pay or better benefits — if this is your reason you will probably not get the job! The answer will depend on where you are in your career.

If you are new, then you want to gain more experience and learn a wide variety of things. If you have a lot of previous experience, you might want to find something challenging and more opportunities for growth.

Bigger organization? Answer samples You can begin your answer with this question: Tell me, Mr. Interviewer, what is a typical career path at company for someone with my skills and experience? What is important to you?

Two things are very important to me. One is my professionalism at work; the second is my family life. I want a position where things are not routine and where many of my accounting skills are utilized. Question Are you willing to work overtime? Generally I feel that the work can be completed on time if we work sincerely and utilize the work hours. However I have no problem in working overtime if the project deadlines are very tight and requires me to work hard.

I hope projects are scoped and scheduled in such a way that overtime and nights are not a common requirement. If you do not have specific experience, get as close as you can. Tell the employer what responsibilities you were performing during your job.

You can tell what programs you developed and what modules you worked on. What were your achievements regarding different programs. Answer sample I have been working with computers since I have built my last 3 computers, have work with Dell as an employee. So I have around 15 years experience working with computers. Question Do you consider yourself successful? Answer tips Always answer yes but follow with a brief explanation.

You must convey exactly why you consider yourself to be successful: an example would be because you are goal-oriented—you have reached certain goals while still pursuing others.

You should always answer yes and briefly explain why. A good explanation is that you have set goals, and you have met some and are on track to achieve the others. Because I have proven successful in all that I have ventured. I know if given the chance, I will prove successful in all the responsibilities entitled to this position.

A wide variety of activities can be mentioned as positive self-improvement. Have some good ones handy to mention. Show a desire for continuous learning by listing hobbies non-work related. Regardless of what hobbies you choose to showcase, remember that the goal is to prove self-sufficiency, time management, and motivation.

I always try to consult my mistakes with my kith and kin especially with elderly and experienced person. I attended seminars on personal development and managerial skills improvement.

Question Describe your work ethic? Answer tips Emphasize benefits to the organization. Things like, determination to get the job done and work hard but enjoy your work are good. Use examples and briefly describe your working habits. Ask yourself these questions to help you formulate your answer: Do you tackle a number of projects at once? How long does it take to complete them?

Are you organized? There no way that I misled a customer ever. I am a hard worker and it shows through my work. Question Are you a team player?

Answer tips The answer is YES. This is an open-ended question, given so you may talk about your teamwork skills. Teamwork skills include listening, discussing, questioning, persuading, respecting, helping, sharing, participating, and ability to utilize all communication channels. Offer one of two short minute examples.

Some jobs match and require a teamwork effort while others fit an individual work. Though, I did get the company support and interacted very often with other key employees, the way I worked helped to ensure quick project implementation as well as finding efficient solution for any calculated risks. Therefore, I have had very good experiences working in a team as well as working independently. One of the teamwork aspects I enjoy is a good open discussion and giving likewise feedback and suggestions.

Everyone brings something to the plate. Answer tips Be sensitive upon answering this subject matter. The key is always to stay empathic but acknowledging the management duties that comes with higher up responsibilities and the team aspect of this decision.

You want the interviewer to know that in the event, you will be prepared to fire someone if it is the right thing to do. You will protect the company from any individual who creates a disruptful situation. Answer samples When I was administrator at a large educational institution in the NY it was my job, among other things, to hire and fire.

Believe me, it was harder to hire than to fire. There was always cause for firing, and usually I was glad to get rid of those who I fired. Hiring, however, was difficult. I had to choose between so many good, qualified candidates, and I never knew which one was really the right choice.

Answer tips The interviewer is not looking for a long or flowery dissertation here. Do you have strong feelings that the job gets done? Short and positive, showing a benefit to the organization. I believe a very fair wage is needed for the employee so they are productive. If one is underpaid then they will, in turn, do as little as they can for the employer and both loose.

Question If you had enough money to retire right now, would you? Answer tips Be honest and answer yes if you would or No if you will not but since you need to work, this is the type of work you prefer. Do not say yes if you do not mean it. You also have to be careful too, you yes answer may pass a different message which might make them see you as an opportunist.

Answer samples I would not retire because I would not have the opportunities to be as involved as I am right now. It depends on your definition of what enough money is… if I had 70 million I would consider another line of work but if it was only 2 or 3 million I would definitely keep working. Question Have you ever been asked to leave a position?

If you have, be honest, brief and avoid saying negative things about the people or organization involved. If you have, you need to address it openly and honestly. Reference checks done by the employer will uncover this information. Focus on how you have grown from the experience. Question Explain how you would be an asset to this organization?

It gives you a chance to highlight your best points as they relate to the position being discussed. Give a little advance thought to this relationship. Answer tips Have a good one ready. Be sure and use a suggestion that was accepted and was then considered successful. One related to the type of work applied for is a real plus. This is a behavioral question that is exploring your initiative. You need to think about a situation when you came up with an improvement or change to an existing system or work process.

Answers samples Give several reasons and include skills, experience and interest. I also have the drive, interest and determination to make a real success of this role. Question What irritates you about co-workers? Think real hard but fail to come up with anything that irritates you. A short statement that you seem to get along with folks is great.

Speaking ill of anyone or spilling dirty secrets never gains trust. Speaking negative only shows a flaw in your character, not theirs. Let all bitter resentment die and answer with a generalized truth. Question What is more important to you: the money or the work?

General tips Money is always important, but the work is the most important. There is no better answer. But I believe when you work hard; money will flow to you. So work is more important than money. Only hard work can help you put another feather in your success cap.

Certainly both. Even though Work is Worship money makes livelihood. Work follows money and money follows work. However I can adjust for money up to some extent if the work is really challenging and doing which gives me job satisfaction.

Question What kind of person would you refuse to work with? Answer tips There is nothing like NOT able to work with. Organizations are made of teams; therefore one team member may be a notch slower than other members of the team.

Do not be trivial. It would take disloyalty to the organization, violence or lawbreaking to get you to object. Minor objections will label you as a whiner. Well I am a person who can work with all kinds of people. However I feel bit uncomfortable to work with persons of selfish and ingratitude in nature.

Question What would your previous supervisor say your strongest point is? Question Tell me about a problem you had with a supervisor? Answer tips Biggest trap of all. This is a test to see if you will speak ill of your boss. If you fall for it and tell about a problem with a former boss, you may well below the interview right there.

Stay positive and develop a poor memory about any trouble with a supervisor. He believed in anarchy system and always consulted his boss rather than going to him with an idea or being helpful in reaching towards a solution.

Question Tell me about your ability to work under pressure? Answer tips You may say that you thrive under certain types of pressure. Give an example that relates to the type of position applied for. Mention pressures you face on the daily, such as dealing with deadlines on a regular basis. Try not to use an example where you created the pressure yourself, by waiting too long to start something, or by handling a task irresponsibly at the beginning. When there is an imperative deadline, I refocus my energy into my work which in fact, has helped me to produce some of my best works.

Give examples I guess you can say I thrive under pressure. Possible answers: not enough of a challenge, not given enough responsibilities for your qualifications, unable to continue developing skills in environment, etc. Safe areas are few but can include: Not enough of a challenge. You were laid off in a reduction Company did not win a contract, which would have given you more responsibility. How many hours I have to commit. I focused on pay and benefits when I took my job.

I would definitely consider this if ever looking for another one. Question What motivates you to do your best on the job? Answer tips This is a personal trait that only you can say, but good examples are: Challenge, Achievement, Recognition For any person motivation is the main factor which should make him work in an efficient manner.

And that motivation could be done my some rewards for doing good job, some encouragements etc. Moreover an employees good work must be acknowledged by his employer, which would definately boost him to work more harder to get more acknowledgements.

Question Do your skills match this job or another job more closely? Answer tips Probably this one. Do not give fuel to the suspicion that you may want another job more than this one. Question How would you know you were successful on this job? Answer tips Several ways are good measures: You set high standards for yourself and meet them. Your outcomes are a success. Your boss tell you that you are successful. Answer sample I m sure that I were successful in the because any job offered in your company is my dream and I can do any thing for my dreams.

Answer tips You should be clear on this with your family prior to the interview if you think there is a chance it may come up. Do not say yes just to get the job if the real answer is no. This can create a lot of problems later on in your career. Be honest at this point and save yourself future grief. Question Are you willing to put the interests of the organization ahead of your own? Answer tips This is a straight loyalty and dedication question.

Do not worry about the deep ethical and philosophical implications. Just say yes. You should be honest. Like, you might be willing to work on weekends even if it means missing out on one of your favorite pasttimes; however, you might not be willing to lie to customers in order to make a sale.

Answer samples You should yes. Question Describe your management style? Answer tips Try to avoid labels. Some of the more common labels, like progressive, salesman or consensus, can have several meanings or descriptions depending on which management expert you listen to.

The situational style is safe, because it says you will manage according to the situation, instead of one size fits all. I believe in personal accountability. If you make a mistake, own up, learn and move on. I believe in making mistakes. No one should be afraid to make a mistake.

If you are going to fail, then fail fast. I believe in results. I measure people on results not activity. Activity without impact is poison to me. I believe in treating people like professionals. From the start I believe in giving and expecting trust. You receive it automatically and keep it unless you do something to lose it. I believe in delegating responsibility and authority. I believe in building a team. Each member of the team should be clear on their role, know where they fit in and feel they can depend on and lean upon others in the team to achieve group goals.

I believe in adapting my management style to the needs of the employee. Some people need a very directive approach, some just need goals and the freedom to achieve them. I believe in real-time feedback.

If you do something wrong you should know it immediately. If you do something right, you should hear about it right away. The further removed feedback is in time, the less effective it is.

I believe in continuous improvement. On a daily and weekly basis we look at what went right, what went wrong, what needs to be tuned to improve effectiveness. Question What have you learned from mistakes on the job? Answer tips Here you have to come up with something or you strain credibility.

Make it small, well intentioned mistake with a positive lesson learned. An example would be working too far ahead of colleagues on a project and thus throwing coordination off. Everyone makes mistakes, of course, but some companies are more willing to learn from them than punish those involved.

Question Do you have any blind spots? Answer tips Trick question. If you know about blind spots, they are no longer blind spots. Do not reveal any personal areas of concern here. Let them do their own discovery on your bad points. Do not hand it to them.

But instead try to bring out that you are very team oriented. Question If you were hiring a person for this job, what would you look for? Answer tips Be careful to mention traits that are needed and that you have. That can be: Qualification, attitude, team spirit, sincerity, and spirit.

Answer sample: I would look for good communication skill and for great dedication towards job and responsibility to work in under pressure also. Question Do you think you are overqualified for this position? Answer tips Regardless of your qualifications, state that you are very well qualified for the position. Answer sample: No. It is not like that. I am sure I am the perfect candidate for this post. You are taking my interview which also indicates that I am the suitable candidate. Answer tips First, if you have experience that the interviewer does not know about, bring that up: Then, point out if true that you are a hard working quick learner.

As you can see, I am also a quick learner [insert example from the past here]. But there are benefits to being fresh. I am very passionate about what I do. Everything is new to me, so I am that much more excited to learn everything. Question What qualities do you look for in a boss? Answer tips Be generic and positive. Safe qualities are knowledgeable, a sense of humor, fair, loyal to subordinates and holder of high standards.

All bosses think they have these traits. He has capacity to lead the team according to circumstances. Answer tips Pick a specific incident. Concentrate on your problem solving technique and not the dispute you settled.

Question What position do you prefer on a team working on a project? Answer tips Be honest. If you are comfortable in different roles, point that out.

Try to learn as much as you can about the job. What does it involve on a day-to-day basis and how much will you need to work independently as opposed to collaborating with others? If you are going to Antarctica, you definitely want to be a team player. Only because I know I would be most likely the only person who can get the job done right. Question What has been your biggest professional disappointment?

Answer tips Be sure that you refer to something that was beyond your control. Show acceptance and no negative feelings. That I did not go back for further education when I was younger and had the chance. It could have made a big difference in my career. Question Tell me about the most fun you have had on the job.

This is one of common job interview questions. Question What are the most difficult decisions to make? This is one of the most typical behavioral questions in an interview. With this question, the interviewer is planning to examine your behaviors under a problem and how you handle it. You may answer as sincerely as you wish, but there is one tip that you should notice: what you did in the past is not the indication of how you will behave in the future.

The key is learning. First, you address the difficult situation you were in and describe it. Then, tell the interviewer how you did resolve it or acted under such situation. Remember to keep a positive tone for example, when you talked about those who had made mistakes and be specific about details of your solution.

Finally, tell the interviewer of what you have learn from such experience. You may even scan your memory for many problems and consider them as challenges and how you resolved them in a professional manner. Question Give some examples of teamwork? Our team performance received much acknowledgement from the clients.

At that time, I had to work closely with many departments and parties including market research department, customer relationship department, the vendors, clients and authorities. I even directed a team to perform related tasks. I did the job quite well and selected the qualified vendor for the package.

I believe teamwork is something very valuable to a company. It not only helps with developing individual performance, but also makes more contribution to the organization in general. Question Do you prefer to work Independently or on a team? I believe your company is recruiting just exact candidates as I have read from the job descriptions, there are some duties that require teamwork while others require individual skills to complete.

Therefore, I totally believe that I can do the job well. I applied those in my part-time works and it turned quite exceptionally well. Therefore, I think I am more of a team player than an individual. I had performed many projects in the past where I worked with many teams, and I believe, my performance in the future will be very impressive. Question How would you describe your work style? This is the chance for you to impress the interviewer if such a question like this is asked.

Work style is important to every firm and you may expect this question in the interview. So, remember to check this out as it will do you nothing bad but good. Thanks to that, I am able to complete my work very quickly and effectively. I keep records of my work all the time so that I can check the performance every time and avoid repeating something.

And even more, I can check for mistakes and make corrective actions as necessary. I can organize my work very effectively. However, to achieve that position, I work very closely with my colleagues and cooperate well with my team members.

Question Describe a typical work week? Hearing the answer and the interviewer may have an overview about you and your performance at work. So, it is very useful to look at this question beforehand if you have stated some related experience in your CV as to the current job. First thing to remember is you have to prepare the answer before so that there is no non-related activities included in your answer.

You may talk about what happened with your behavior or skills at work, such as the times when you were late due to some reasons or how well you communicated with other employees in the former company, how much you focused on the work, and so on. If such is not related to your current application job. Following the below sample answers will greatly help you with that.

We communicate very well in a team. During working, I work very hard and focus all my skills and attention to the work, which in turn results in a very high performance. When I am working, I spend all my attention to the work and am never distracted by anything, even personal matters. Thank to it, I am able to handle multi- tasks at the same time and double the productivity of my work. Question Describe a time when your workload was heavy? The factory received a special order of a huge number of j-ball bearings.

That was quite a sudden increase in quantity that we had to manufacture in a short period of time. In several days, we had developed an ultimate plan to maximize the productivity, utilize to the max the supply of materials, and keep the workers working for a moderate number of hours.

Under such a pressure, but all of us agreed to cooperate very closely to complete the order. That was quite a stressful situation, however, we managed to get over it very successfully.

Question How will you achieve your goals? Basing on this question the interviewer wants to know how you plan on achieving your goals for the future and what you are going to accomplish. Question What can you contribute to the company? This is a special interview question used to discover how you would contribute to the company if you are hired. The interviewer would like to know how much your capacity is. By this way, you should show the interviewer that you are looking forward to undertaking this position with the best effort.

You also give description of specific examples of how effective you have been in your other positions, what you done to achieve your goals.



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